General Conditions of Sale and Use

These General Terms and Conditions of Sale and Use (GTC) govern the use of the HairGlam website as well as the purchase of products on this website. By placing an order, you accept these conditions.

1. Company presentation

HairGlam is a company specializing in the sale of promotional products. We offer you a wide selection of quality products, available for sale online on our website.

• Address: 123 Rue Beauté, 75000, Paris
• Email: HairGlam@contact.com
• SIRET: 12345678900010

2. Acceptance of the General Conditions of Sale

By placing an order on our site, you fully accept these General Conditions of Sale. These conditions may be modified at any time, and you are advised to consult them regularly.

3. Products

The products offered for sale are those that appear on our website. We strive to describe our products as accurately as possible, but errors may occur. The photos are presented for illustrative purposes and are not contractual.

4. Price

Product prices are indicated in Euros and include all applicable taxes. Delivery costs are not included in the prices displayed and will be calculated during the ordering process.

5. Order

To place an order, you must follow the process indicated on our site. Once your order is validated, you will receive a confirmation email. We reserve the right to refuse any order that seems suspicious or that violates our conditions of sale.

6. Payment

We accept payments by credit card (Visa, MasterCard, American Express), PayPal, Google Pay and Apple Pay. Payment is secure and must be made in full at the time of ordering.

7. Delivery

The products will be delivered to the address you provided when ordering. Delivery costs and times depend on the destination and the chosen delivery method. We will provide you with a tracking number to track the status of your order.

In the event of non-delivery, we undertake to find an appropriate solution, including a refund or exchange as appropriate.

8. Right of Withdrawal

In accordance with current legislation, you have 14 days from receipt of your order to exercise your right of withdrawal. Products must be returned in their original condition, unused and in their original packaging.

9. Guarantees

The products we sell benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of a defective product, you have the right to request an exchange or a refund.

10. Liability

We are committed to providing quality products and handling all orders with care. However, we cannot be held liable for force majeure or events beyond our control, such as delivery delays attributable to the carrier.

11. Intellectual Property

All content on the site (texts, images, logos, etc.) is protected by intellectual property rights. You agree not to reproduce, distribute or use these elements without our authorization.

12. Personal Data

The information collected during your order is used only to process it. We respect the confidentiality of your personal data and undertake not to share it with third parties, except if necessary for delivery or payment.

For more information, please see our privacy policy.

13. Modification of the Conditions

We reserve the right to modify these General Conditions of Sale at any time. Any modification will be applicable from the publication of the new conditions on our site.

14. Applicable Law and Jurisdiction

These General Terms and Conditions of Sale are governed by French law. In the event of a dispute, you can contact our customer service or refer the matter to the competent courts.

15. Contact

If you have any questions regarding our general conditions of sale or use, do not hesitate to contact us:

• Email: HairGlam@contact.com
• Address: 123 Rue Beauté, 75000, Paris
• SIRET: 12345678900010